Terms & Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY
BEFORE USING THIS SITE.
By using this site, you signify your agreement to these Terms and Conditions.
If you do not agree to these Terms and Conditions, do not use this site.
Empire Glassworks, Inc may modify these Terms and Conditions at anytime.
Restrictions On Use of Materials
This site is copyright protected. Any textual or graphic material you copy, print, or download is licensed to you by Empire Glassworks, Inc. and/or its subsidiaries for your personal, non-commercial home use only, provided that you do not change or delete any copyright, trademark or other proprietary notices.
If you download software from the site, the software, including all files and images, contained in or generated by the software, and accompanying data (together referred to as "Software") are deemed to be licensed to you by Empire Glassworks, Inc for your personal, non-commercial home use only. Empire Glassworks, Inc does not transfer either the title or the intellectual property rights to the Software and Empire Glassworks, Inc retains full and complete title to the Software as well as all intellectual property rights therein. You may not sell, redistribute or reproduce the Software, nor may you decompile, reverse engineer, disassemble or otherwise convert the Software to a human-perceivable form. All trademarks and logos are owned by Empire Glassworks, Inc or its licensors and you may not copy or use them in any manner.
This site is controlled and operated by Empire Glassworks, Inc, Inc. from its offices within the State of California, United States of America. Empire Glassworks, Inc makes no representation that materials in the site are appropriate or available for use in other locations. Those who choose to access this site from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Software from this site is subject to U.S. export controls. No software from this site may be downloaded or otherwise exported or reexported into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria or any other country to which the U.S. has embargoed goods or to anyone on the U.S. Treasury Department's list of Specially Designated National or the U.S. Commerce Department's Table of Deny Orders. By downloading or using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of any such country or on any such list.
Disclaimers and Limitation of Liability; Forward-Looking Statements
Empire Glassworks, Inc may change, move or delete portions of, or may add to, this web site from time to time.
THE MATERIALS IN THIS SITE ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. EMPIRE GLASSWORKS, INC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE CONTENT OR OTHER MATERIALS IN THIS SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.
Empire Glassworks, Inc has no duty or policy to update any information or statements contained on this site and, therefore, such information or statements should not be relied upon as being current as of the date you access this site. Moreover, any portion of the materials available on this site may include technical inaccuracies or typographical errors. Changes may be made from time to time without notice to the materials available on this site, the Software and to the products described on this site.
TO THE FULLEST EXTENT PERMISSABLE PURSUANT TO APPLICABLE LAW, EMPIRE GLASSWORKS, INC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. EMPIRE GLASSWORKS, INC DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON THIS SITE. EMPIRE GLASSWORKS, INC DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS AVAILABLE ON THIS SITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIALS, THIS SITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOU (AND NOT EMPIRE GLASSWORKS, INC) ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR AND CORRECTION.
UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL EMPIRE GLASSWORKS, INC BE LIABLE FOR ANY SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, SITE OR ANY DOWNLOADED MATERIALS, EVEN IF EMPIRE GLASSWORKS, INC OR ITS REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL EMPIRE GLASSWORKS, INC'S TOTAL LIABILITY TO YOU FROM ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT, OR OTHERWISE) EXCEED THE AMOUNT YOU PAID TO EMPIRE GLASSWORKS, INC, IF ANY, FOR PRODUCTS PURCHASED ON THIS SITE.
APPLICABLE LAW MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, OR THE ABOVE LIMITATIONS OF LIABILITY, SO THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Links to Other Web Sites
Empire Glassworks, Inc makes no representation whatsoever regarding the content of any other web sites which you may access from this site. When you access a non-Empire Glassworks, Inc web site, please understand that it is independent from Empire Glassworks, Inc and that Empire Glassworks, Inc has no control over the content on that web site. A link to a non-Empire Glassworks, Inc web site does not mean that Empire Glassworks, Inc endorses or accepts any responsibility for the content or use of such web site.
Should any viewer of a document on this web site respond to Empire Glassworks, Inc with information including feedback data, such as questions, comments, suggestions, or the like regarding the site, or the content of any item, such information shall be deemed to be non-confidential and Empire Glassworks, Inc shall have no obligation of any kind with respect to such information. In addition, Empire Glassworks, Inc shall be free to reproduce, use, disclose, display, exhibit, transmit, perform, create derivative works, and distribute the information to others without limitation, and to authorize others to do the same. Further, Empire Glassworks, Inc shall be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products and other items incorporating such information. This paragraph is not intended to apply to any personal information about you (such as name, mailing address and e-mail address), the use of which will be governed by Empire Glassworks, Inc's Privacy Statement.
In consideration of Empire Glassworks, Inc's continuing efforts to enhance and improve these products and to respond to feedback from users, you agree to transfer such ideas, concepts, know-how and techniques to Empire Glassworks, Inc without any compensation. You agree to execute any and all documents that Empire Glassworks, Inc may reasonably request in connection with confirming Empire Glassworks, Inc's ownership of and unlimited right to use such ideas, concepts, know-how and techniques.
You are solely responsible for the content of any comments you make. You agree that no comments submitted by you to this web site will: (i) violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary rights; (ii) be or contain libelous or otherwise unlawful, abusive, or obscene material or constitute the misappropriation of the trade secrets of any third party; and (iii) disparage the products or services of any third party. You agree not to submit any personal information (other than your email address or user name) through email sent to other users or messages posted on this site by you.
This Agreement is effective unless and until terminated by either you or Empire Glassworks, Inc. You may terminate this Agreement at any time by no longer using this web site, provided that all prior uses of this web site shall be governed by this Agreement. Empire Glassworks, Inc may terminate this Agreement at any time and without notice, and accordingly deny you access to this web site, in Empire Glassworks, Inc's sole discretion for any reason, including your failure to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Empire Glassworks, Inc, you must promptly destroy all materials downloaded or otherwise obtained from this web site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
ATTENTION WHOLESALERS: To receive wholesale pricing credentials you must complete the online registration form and any related resale and or business license certificates.
Wholesale discounts are available. In order for any customer to qualify for wholesale discounts, customers must order the sales minimum and provide a valid resale license. The resale license can be faxed or emailed to firstname.lastname@example.org. For more information about wholesale pricing please email or contact us at 714.455.2906
California retail customers are subject to the local sales tax which is currently 8.0%. We collect sales tax on shipments to California, unless the purchaser supplies a signed official state resale certificate or sales tax exemption certificate with the order.
Credit Card, COD or wire transfer only.
*Request for returns must be within 10 days of product receipt.
*Eligible returns and exchanges are due to manufacture defect and transit breakage.
- Contact Empire Glassworks within 10 days of product receipt for authorization. Merchandise returned without pre-authorization will not be accepted, credited, or replaced.
- Store credit or replacements will be issued for returned goods.
- Return authorization is valid for 30 days from product receipt date. NO returns accepted over 30 days.
- 15% Restocking Fee will be applied for return of non-defective products.
- If product is defective or incorrect, we will replace free of charge within 30 days of receipt of product.
Empire Glassworks is not liable for damage or loss of merchandise. If shipment is damaged, please contact the shipper (UPS, FedEx, etc.) directly to initiate claim. Please retain all packaging.
US Shipping Options
USPS Priority – Flat Rate Boxes (Small, Medium, & Large boxes)
UPS (All services)
FED EX (Most services)
International Shipping Options:
For Mexico & Canada: All orders will be sent out by USPS International Priority unless another method is requested.
The recipient is the importer of record and must comply with all laws and regulations of the destination. Orders shipped outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient's country. Additional charges for customs clearance must be fulfilled by the recipient; Empire Glassworks has no control over these charges, nor can Empire Glassworks predict what they may be.
Customs policies vary widely; you should contact your local customs office for more information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
All Other Countries: Please contact us at Info@empireglassworks.com